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Terms & Conditions

1. Price

(a) The price quoted is strictly net and is based on current cost of equipment, materials and labour.

(b) The tender may be accepted at any time within a period of 7 days from the date of tender and if not accepted within such a period, shall lapse.  In the event of the tender being accepted within such a period of 7 days the contractor reserves the right to take account of any variations in the costs of equipment, materials or labour after a period of 7 days from the date of tender.

(c) The contractor may take in certain circumstances an extra charge in respect  of any period of time during which he is unable to proceed with the work because of delays which have arisen through no fault of ours.

(d) The tender is base on the work being done during normal working hours.

(e) Unless otherwise stated, the tender does not cover any work by other trades nor any statutory fees such as fees relating to planning permission or water byelaws.

(f) Any additional work or variation shall be charged on a time and materials basis or be subject of a separate tender.

(g) Any defects or deficiencies found in an existing building or system which require to be attended to for satisfactory completion of the tender work, or to satisfy statutory requirements and not specifically referred to in the tender shall be the responsibility of the customer.  If the customer arranges for any part or the whole of such work to be carried out by the contractor, it shall be the subject of a separate tender or be charged as an extra on a time and materials basis.  In the case of heating work it shall be the responsibility of the customer to ensure that all existing flues are in good condition and where it is necessary for a flue liner to be used that the flue is free of obstruction and properly swept or cleaned before the insertion of the flue liner.

(h) The contractor shall take every care during the carrying out of the work but the tender does not include renewing flooring or incidental redecoration subsequent upon the proper execution of the work.  The customer shall remove or be responsible for all floor coverings, including carpets and lino.  Unless otherwise agreed, the contractors shall lift & relay softwood tongued and grooved flooring as necessary.  It is not always possible to avoid minor damage but the contractor will make every effort to keep this to a minimum.  The contractor shall not be responsible for lifting and relaying hardwood flooring.

(i) Unless otherwise stated, all power required for the duration of the works will be supplied at the customers expense.

(j) All prices are inclusive of travel time and where we revert to a time and materials basis all travel to and from the site will become chargeable

(k) If for whatever reason works are cancelled by the customer there will be an admin charge plus a 25% restocking charge for the materials.

2. Drawings

(a) Unless expressly otherwise stated, where drawings are submitted with this tender, they shall be demonstrative only and are not prepared to show specifically the type or precise position of construction or installation.  

(b) Unless stated and agreed to by us at tender stage, we do not provide drawings.

3. Terms Of Payment

(a) Payments will be due within 7 days of invoice.

(b) Any interim payments which become due during the duration of the works require payment in full prior to proceeding with further works.  In addition to these, the contractor has the right to call for a proportionate progress payment in event of delay to the work due to circumstances beyond his control.

(c) Interest shall be charged at 8% calculated on a daily basis on overdue accounts.  There will be a late payment admin fee added to any invoices that are not settled within our 7 day payment period.

4. Completion

(a) The contractor shall make every endeavour to carry out the work within the period stipulated or if no period is stipulated within a reasonable time but shall not be held responsible for any delay, loss or damage arising out of any cause beyond his control.

(b) Because of changes in design or modification by the manufacturers or through lack of availability the contractor may not be able to supply the equipment originally specified. In such an event he shall be regarded as satisfactorily completing the contract if he supplies with the agreement of the customer a satisfactory and reasonable alternative item and the price shall be adjusted accordingly.

5. Property of Materials

(a) All materials, appliances and fitments and other goods remain the property of the contractor until paid in full.

6. Risks

(a) The contractor shall be responsible for equipment, materials and labour supplied by him during the course of the work but shall not be liable to replace equipment already installed or re-do work already carried out by him which may have been destroyed, damaged or stolen in circumstances where he is not at fault.

7. General Guarantee

(a) The contractor guarantees that all goods and materials supplied by him if ordered by description and/or specification shall correspond to that description.

(b) The contractor guarantees that all materials supplied by him will be fit for the purpose for which they are purchased but this guarantee does not extend to (a) if the goods were examined by the customer before fitting to defects which examination ought to have revealed; (b) to defects pointed out to the customer before supply, or (c) where the customer does not, or it is unreasonable for him to rely on the skill or judgement of the contractor.

(c) The contractor will make good any defects due to bad workmanship and repair or replace any defective materials or goods supplied, provided that any defects are brought to his notice within 12 months of completion of the work but this guarantee does not extend to: (a) any drawings or designs prepared by persons other than the contractor or any suppliers and any extra work necessary caused by defects in such drawings or designs shall be charged as extra under Clause 1(h). (b) any loss or damage direct or indirect nor to any extra work entailed due to the apparatus being put into operation by the customer or at his request before it is handed over for beneficial use. (c) Any consequential loss or damage caused directly or indirectly by any defects in any articles or materials not manufactured by him except in case of negligence or breach of contract.

(d) Theses guarantees are subject to the Sale Of Goods Act. 1979 and the Unfair Contract Terms Act. 1977

8. Fair Trading, Conciliation and Arbitration

(a) The contractor and the customer undertake to adhere to the Plumbing Industry Licensing Scheme Complaints Procedure.

9. Directors Liability

(a) Directors of Limited companies are jointly and severely liable for any amounts owed by any company they are director of.


Acceptance of these terms and conditions are assumed at commencements of works.

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